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Subscriber Loyalty Solutions

Do you know what your subscribers will do next? Churn after a price increase? Move to a pirate service? Regrade? Gain the insights you need to maximize subscriber tenure and address key challenges. Our AI-powered subscriber loyalty solutions help you predict and manage subscriber behavior, ensuring you remain competitive and efficient.


Engage and Retain Subscribers with Focused, Easily Accessible Insights

Choice seems an unlikely threat, but in a market where subscribers have infinite options, it has disrupted the status quo. Subscribers are less tolerant of lengthy contract lock-ins and demand a more flexible approach to their services, allowing them to create personalized entertainment bundles from multiple streaming options.

For telcos and media providers, flexibility has become synonymous with loyalty. Understanding subscriber behavior is crucial. When you truly understand your subscribers, you can offer flexible services and build lasting relationships. Our solutions provide the focused insights you need to adapt and thrive in this dynamic landscape, empowering you to meet subscriber expectations and enhance their overall experience.


Subscriber Loyalty Solutions

NAGRA Insight Smart Pricing

Use AI-fueled digital twinning technology to understand consumer behavior and simulate pricing intervention scenarios that improve retention and combat churn. Identify the value your subscribers seek and see how to build it into future offers.

NAGRA Insight Negotiation Agent

Use an ultra-smart virtual agent that delivers deep subscriber personalization. Predict consumer actions – right from the first question and gain assurance that the advice given is optimized both for the subscriber and for your business.

NAGRA Scout

Differentiate your services with a consumer cybersecurity solution that boosts subscriber loyalty, reduces costs, and drives new revenue. NAGRA Scout provides AI-powered protection and valuable insights to optimize your network and support long-term growth.


HOW INSIGHT HELPS

True Visibility Is a Game Changer

250m

Revenue uplift over 3 years

500,000

Personalized proposals generated per month

30+

Data sources conflated to create subscriber digital twins

1.5bn

Data points ingested every week per module deployed


INNOVATION-FIRST APPROACH

Intelligence Designed for the Media and Entertainment Industry

We have more than 30 years of intelligence experience in the media and entertainment industry. We leverage our rich repository of case files to ensure user-behavior models are highly relevant to the industry.


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U.S. Streaming Solution

NAGRAVISION’s turnkey Streaming Solution helps you boost your video offerings with the hyper-local content your consumers want to see. It’s delivered via an easy-to-use platform and provides a feature-rich user experience to a full range of streaming devices.


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