Engage and Retain Subscribers with Focused, Easily Accessible Insights
Choice seems an unlikely threat, but in a market where subscribers have infinite options, it has disrupted the status quo. Subscribers are less tolerant of lengthy contract lock-ins and demand a more flexible approach to their services, allowing them to create personalized entertainment bundles from multiple streaming options.
For telcos and media providers, flexibility has become synonymous with loyalty. Understanding subscriber behavior is crucial. When you truly understand your subscribers, you can offer flexible services and build lasting relationships. Our solutions provide the focused insights you need to adapt and thrive in this dynamic landscape, empowering you to meet subscriber expectations and enhance their overall experience.
Subscriber Loyalty Solutions
NAGRA Insight Smart Pricing
Use AI-fueled digital twinning technology to understand consumer behavior and simulate pricing intervention scenarios that improve retention and combat churn. Identify the value your subscribers seek and see how to build it into future offers.
NAGRA Insight Negotiation Agent
Use an ultra-smart virtual agent that delivers deep subscriber personalization. Predict consumer actions – right from the first question and gain assurance that the advice given is optimized both for the subscriber and for your business.
NAGRA Scout
Differentiate your services with a consumer cybersecurity solution that boosts subscriber loyalty, reduces costs, and drives new revenue. NAGRA Scout provides AI-powered protection and valuable insights to optimize your network and support long-term growth.
HOW INSIGHT HELPS
True Visibility Is a Game Changer
250m
Revenue uplift over 3 years
500,000
Personalized proposals generated per month
30+
Data sources conflated to create subscriber digital twins
1.5bn
Data points ingested every week per module deployed
INNOVATION-FIRST APPROACH
Intelligence Designed for the Media and Entertainment Industry
We have more than 30 years of intelligence experience in the media and entertainment industry. We leverage our rich repository of case files to ensure user-behavior models are highly relevant to the industry.
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WhitepapersData to Dollars: How LLM and AI-Based Technology Optimize Revenue and Reduce Call Center Costs
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FactsheetInsight Smart Pricing Factsheet
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BlogHelping Telcos Reach Customer Engagement Nirvana with Digital Twins
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FactsheetAnti-Piracy Services – Intelligence and Investigations Factsheet
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Case StudiesLaw Enforcement Agency Secures Digital Video and Audio Evidence
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