NAGRA Scout – Cybersecurity Straight to Your Subscribers, Wherever They Are
Help subscribers defend their digital frontiers.
Some subscribers are looking for basic cybersecurity: smart home cybersecurity or ways of easily protecting IoT devices. Other consumers are more interested in multi-layered cybersecurity. They want a service for their home or small business that improves security and online safety, gives visibility into their online worlds, and offers the autonomy to resolve service and network issues themselves.
Whatever they’re looking for, NAGRA Scout offers a straightforward solution, accessed via an intuitive app, and with options for 24/7 AI-powered troubleshooting.
The results: increased cyber confidence, long-term loyalty, and for you, the telco, an ability to differentiate your service as well as data-based insights into subscriber behavior that will fuel optimizations and drive growth.
Meet the NAGRA Scout Solution Suite
Discover a cybersecurity service that not only supports digital security and online safety but also drives network optimization, customer loyalty, and business growth.
NAGRA Scout Shield
The foundation of digital defense with essential cybersecurity
NAGRA Scout Defense
Comprehensive cybersecurity for homes and small businesses
NAGRA Scout Synthesis
Data-based insights to drive efficiency and new business
Protecting the Consumer’s Digital World
NAGRA Scout provides broadband service operators with intelligent home network security. Our software is easily integrated into compatible existing or new routers/gateways so that broadband subscribers can easily manage and monitor home network activity via a single smart home app.
NAGRA SCOUT – STAND OUT FROM YOUR COMPETITION
Why Your Subscribers Will Be Interested in NAGRA Scout
From a single, intuitive, profile-based app your subscribers can access a wide range of benefits and services.
Internet Safety
Consumers are alerted if any device connects to a malicious site or attempts to access sites beyond those permitted their NAGRA Scout profile.
Parental Control
Profiles can be created for everyone in the home, with several configurable options including password management, device access times, and permitted content categories.
Protection from Malware or Hacking
Subscribers are alerted to vulnerabilities, updates, and potential attacks and informed of simple actions they can take to protect any vulnerable devices.
Broadband Use
The app shows how much bandwidth each device is using and alerts on any extraordinary increases. Consumption priorities can be assigned to named devices.
Continuous Service Improvement
The AI-driven platform is continually learning from multiple data sources to automatically detect and address threats, vulnerabilities, and troubleshoot home network faults.
Foundational Cybersecurity
NAGRA Scout Shield
Foundational Cybersecurity
- Offers subscribers the first – and the most important – line of cyber defense.
- Blocks unauthorized websites, and via the app, alerts users on activity such as network anomalies and personal data leaks – indicative of an active threat.
- Drives immediate value through rapid deployment, and long-term value from data insight on user behavior to support new business and network optimization.
nagra scout
Designed for Homes That Want to Take Control of Connected Lifestyle Security and Manage and Monitor Network Activity
- 70% of owners of home network routers want protection from hacking and malware; the majority think their ISP should provide it
- 60% are interested in parental control
- 60% are interested in being able to adjust the bandwidth priority given to different users and devices
*Findings from a recent NAGRAVISION survey of US consumers
NAGRA SCOUT – OFFER NEW LEVELS OF SUBSCRIBER VALUE
Why ISPs Will Be Interested in NAGRA Scout
NAGRA Scout improves consumer satisfaction, reduces churn, and helps drive business and operational efficiencies.
Build New Business Cases
Understand and anticipate your customer needs through comprehensive data analytics. Combine with business insight to offer relevant additional consumer services e.g. fitness, food, health, energy, child services, and physical security.
Improve First-Call Closure Rates
Identify and resolve subscriber issues rapidly thanks to advanced contact center diagnostic tools that access real-time device and home network usage. You reduce resources spent on troubleshooting and focus on real-time support that improves customer satisfaction.
Get Data-Based Insights for Infrastructure Investments
Leverage the data dashboards to gain visibility on how subscribers are using the network and use this information to support intelligent network development.
Deliver Cutting-Edge Security
Offer protection from malware and other cyberattacks via automated alerts, updates, and remediation advice. NAGRA Scout learns from changing subscriber behavior and threat patterns to anticipate attacks before they happen.
Why NAGRA Scout?
Make Security a New Revenue Center
NAGRAVISION will help you turn a connected lifestyle security solution into a core part of your proposition and build subscriber loyalty and trust.
Security Leader
Proven track record in security for the media and entertainment industry – both in the home and for over 500 video service providers worldwide.
Global Cybersecurity Support
Services delivered by Kudelski Security with Security Operations Centers in Europe and U.S.; 24/7 incident response services.
Research & Development Labs
Centers in U.S., Switzerland, India, and the U.K. to ensure technology remains cutting-edge.
NAGRA Scout – Partner with Industry Leaders
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