NAGRA Scout – Cybersecurity Straight to Your Subscribers, Wherever They Are
Empower your subscribers to secure their digital lives.
Some subscribers want basic cybersecurity: protection from phishing, malware, and unsafe browsing, along with smart home device security and easy ways to secure connected tech. Others demand advanced, multi-layered protection for their home or small business compete with enhanced online safety and self-service tools.
NAGRA Scout delivers both. With a user-friendly app, 24/7 AI-powered troubleshooting, along with visibility into ROI thanks to the NAGRA Scout calculator, it’s a powerful way to increase cyber resilience, long-term loyalty and reduce churn. NAGRA Scout also supports regulatory compliance and unlocks anonymized, aggregated data-based insights to optimize performance and drive growth.
Meet the NAGRA Scout Solution Suite
Provide the next generation of digital security and online safety to supercharge your consumer offer.
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NAGRA Scout Shield
The first – and most important – line of cyber defense for your subscribers
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Why telecommunications companies are adopting NAGRA Scout
NAGRA Scout – Stand Out From The Crowd
Drive network optimization, customer loyalty and compliance to accelerate business growth.
Drive Top-Line Revenue
Unlock new revenue streams using real-time data analytics. Understand and anticipate customer behavior and needs. Optimize network usage and upsell services through an intuitive dashboard.
Reduce Call Center Costs with AI-Powered Troubleshooting
Reduce support costs by empowering subscribers with in-app, AI-powered tools to troubleshoot and resolve network issues—minimizing the need for call center intervention.
Make Smarter Infrastructure Investments
Get actionable insights on subscriber network usage and online activity in an aggregated, anonymized dashboard view to align infrastructure need with demand.
Deliver Cutting-Edge Security
Help your subscribers stay ahead of cyber threats with automated alerts, updates, and remediation advice to mitigate risks effectively. NAGRA Scout analyzes threat patterns to deliver real-time, proactive security for your network.
AI-Powered Service Optimizations
Continuously improve service quality with the NAGRA Scout Synthesis AI-driven module. Detect issues, predict threats, and resolve faults for enhanced network reliability.
Effortless Compliance with New Regulations
NAGRA Scout simplifies compliance with Regulation (EU) 2024/2847 Cyber Resilience Act (CRA) and new EU standards.

Foundational cybersecurity
NAGRA Scout Shield
The first – and most important – line of cyber defense for your subscribers.
- Ensures a foundational layer of security for your subscribers’ connected lifestyles
- Blocks unauthorized websites and alerts user via the app, to active threats like network anomalies and personal data leaks.
- Delivers instant value with fast deployment, and long-term ROI through user behavior insights for business growth and network optimization.

Comprehensive Cybersecurity for Homes
NAGRA Scout Defense – HOME
- Enhance subscriber satisfaction with a robust cybersecurity solution tailored for homes.
- Safeguard digital assets, reduce operational costs with 24/7 AI-driven troubleshooting.
- Leverage NAGRA Scout Synthesis for valuable data insights to optimize network performance and uncover new opportunities

Comprehensive Cybersecurity for Small Businesses
NAGRA Scout Defense – BUSINESS
A full cybersecurity solution for small businesses that keeps their digital asset ecosystem secure and their operations running.
- Enhance subscriber satisfaction, a robust cybersecurity solution tailored for small businesses.
- Protect digital assets, reduce operational costs with AI-driven troubleshooting Leverage NAGRA Scout Synthesis for valuable data
- insights to optimize network performance and uncover new opportunities

Unlock Your Network’s Potential
NAGRA Scout Synthesis
The essential analytics component of the NAGRA Scout Solution Suite.
- Data insights platform, included as standard with both NAGRA Scout Shield and NAGRA Scout Defense.
- Dashboard with anonymized and aggregated data-based insights.
- Ability to optimize network usage and create smart business strategies.
Why Your Subscribers Will Want NAGRA Scout
Deliver value with NAGRA Scout
From a single, intuitive, profile-based app your subscribers can protect their digital frontiers.
Online Safety
NAGRA Scout blocks any malicious site connection attempts and limits access of any sites beyond those permitted by their NAGRA Scout profile.
Content Filtering and Access Control
Profiles can be created for each user, with several configurable options including device access times, and permitted content categories. Additionally, users can temporarily pause internet access immediately or on a schedule for better management.
Protection from Malware or Hacking
Subscribers are alerted to vulnerabilities, updates, and potential attacks and informed of simple actions they can take to protect any vulnerable devices.
Broadband Use
The app shows how much bandwidth each device is using and issues alerts on any unusual increases.
AI-Driven Troubleshooting
Leveraging cutting-edge AI troubleshooting capabilities, subscribers gain access to swift, accurate solutions 24/7, ensuring connectivity issues are resolved effortlessly and efficiently.
solution suite components
NAGRA SCOUT Solution Suite Components
Under the hood, there are five core functional components that power the NAGRA SCOUT Solution Suite

NAGRA Scout Core
Runs on public cloud infrastructure, storing data, identifying threats, vulnerabilities, and anomalies, and providing comprehensive analytics.

DNS Proxy
An optional component that applies content filtering and aggregates DNS activity, deployable either in the cloud or on premises.

NAGRA Scout Agent
A lightweight software embedded in the CPE, responsible for analyzing device behavior and enforcing security rules within the network.

Mobile App / APIs
A multi-platform mobile application that simplifies deployment to your subscriber base, and has APIs that can seamlessly integrate functionalities into your existing app.

Analytics
Enables telecommunications companies to view anonymized, aggregated data and statistics about their entire network, generating both technical and business insights.
NAGRA Scout – Partner with Industry Leaders for Smart Consumer Cybersecurity
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Videos
Protecting the Consumer’s Digital World with NAGRA Scout
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Blog
New Approaches to Protecting Digital Consumer Lifestyles
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Blog
Connected Lifestyle Security: Does it Matter?
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Blog
Seguridad del estilo de vida conectado: ¿Es importante? (Español)
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Case Studies
Securing Content Delivery across Paris 2024 for France Télévisions, the Leading Public Service Broadcaster in France
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