NAGRA Scout – Helping Subscribers Simplify Security and Manage Their Connected Worlds
NAGRA Scout addresses the challenges created by the explosion of smart devices – central to today’s hyper-connected world.
NAGRA Scout puts your subscribers in charge of their home network security with a single smart home app. They are able to manage and monitor their home network activity, and enjoy a stress-free, secure connected lifestyle at home and on the go.
And NAGRA Scout enables you, an internet service provider (ISP), to optimize your network assets, gain greater understanding of user behavior, and deliver services that improve subscriber satisfaction and loyalty.
Turn Network Visibility Into New Business Value
Proactive
Proactively identify home network issues in real time
Rapid Troubleshooting
Troubleshoot with easy-to-follow actions
Cyberattack Alert
Alert on cyberattacks and patching updates
Irregular Pattern Alert
Alert on irregular patterns and use of home automation
Protecting the Consumer’s Digital World
NAGRA Scout provides broadband service operators with intelligent home network security. Our software is easily integrated into compatible existing or new routers/gateways so that broadband subscribers can easily manage and monitor home network activity via a single smart home app.
NAGRA SCOUT – STAND OUT FROM YOUR COMPETITION
Why Your Subscribers Will Be Interested in NAGRA Scout
From a single, intuitive, profile-based app your subscribers can access a wide range of benefits and services.
Internet Safety
Consumers are alerted if any device connects to a malicious site or attempts to access sites beyond those permitted their NAGRA Scout profile.
Parental Control
Profiles can be created for everyone in the home, with several configurable options including password management, device access times, and permitted content categories.
Protection from Malware or Hacking
Subscribers are alerted to vulnerabilities, updates, and potential attacks and informed of simple actions they can take to protect any vulnerable devices.
Broadband Use
The app shows how much bandwidth each device is using and alerts on any extraordinary increases. Consumption priorities can be assigned to named devices.
Continuous Service Improvement
The AI-driven platform is continually learning from multiple data sources to automatically detect and address threats, vulnerabilities, and troubleshoot home network faults.
NAGRA Scout Features
NAGRA Scout comprises five key functional areas:
- NAGRA Scout Platform
Provided as a cloud service and operated by NAGRAVISION
- NAGRA Scout Agent
Software client integrated into the service gateway or router
- NAGRA Scout Mobile App
Consumer-centric app, ready to deploy with APIs for any required customization
- Analytics Dashboard and API
Receives and visualizes home network data and events
- OSS/BSS Service API
Enables remote customer support functions and troubleshooting
nagra scout
Designed for Homes That Want to Take Control of Connected Lifestyle Security and Manage and Monitor Network Activity
- 70% of owners of home network routers want protection from hacking and malware; the majority think their ISP should provide it
- 60% are interested in parental control
- 60% are interested in being able to adjust the bandwidth priority given to different users and devices
*Findings from a recent NAGRAVISION survey of US consumers
NAGRA SCOUT – OFFER NEW LEVELS OF SUBSCRIBER VALUE
Why ISPs Will Be Interested in NAGRA Scout
NAGRA Scout improves consumer satisfaction, reduces churn, and helps drive business and operational efficiencies.
Build New Business Cases
Understand and anticipate your customer needs through comprehensive data analytics. Combine with business insight to offer relevant additional consumer services e.g. fitness, food, health, energy, child services, and physical security.
Improve First-Call Closure Rates
Identify and resolve subscriber issues rapidly thanks to advanced contact center diagnostic tools that access real-time device and home network usage. You reduce resources spent on troubleshooting and focus on real-time support that improves customer satisfaction.
Get Data-Based Insights for Infrastructure Investments
Leverage the data dashboards to gain visibility on how subscribers are using the network and use this information to support intelligent network development.
Deliver Cutting-Edge Security
Offer protection from malware and other cyberattacks via automated alerts, updates, and remediation advice. NAGRA Scout learns from changing subscriber behavior and threat patterns to anticipate attacks before they happen.
Why NAGRA Scout?
Make Security a New Revenue Center
NAGRAVISION will help you turn a connected lifestyle security solution into a core part of your proposition and build subscriber loyalty and trust.
Security Leader
Proven track record in security for the media and entertainment industry – both in the home and for over 500 video service providers worldwide.
Global Cybersecurity Support
Services delivered by Kudelski Security with Security Operations Centers in Europe and U.S.; 24/7 incident response services.
Research & Development Labs
Centers in U.S., Switzerland, India, and the U.K. to ensure technology remains cutting-edge.
NAGRA Scout – Partner with Industry Leaders
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