NAGRA Scout – Cybersecurity Straight to Your Subscribers, Wherever They Are
Help subscribers defend their digital frontiers.
Some subscribers are looking for basic cybersecurity: smart home cybersecurity or ways of easily protecting IoT devices. Other consumers are more interested in multi-layered cybersecurity. They want a service for their home or small business that improves security and online safety, gives visibility into their online worlds, and offers the autonomy to resolve service and network issues themselves.
Whatever they’re looking for, NAGRA Scout offers a straightforward solution, accessed via an intuitive app, and with options for 24/7 AI-powered troubleshooting.
The results: increased cyber confidence, long-term loyalty, and for you, the telco, an ability to differentiate your service as well as data-based insights into subscriber behavior that will fuel optimizations and drive growth.
Meet the NAGRA Scout Solution Suite
Discover a cybersecurity service that not only supports digital security and online safety but also drives network optimization, customer loyalty, and business growth.
Why telecommunications companies are adopting NAGRA Scout
NAGRA SCOUT – STAND OUT FROM THE CROWD
Improve subscriber satisfaction, reduce churn, optimize operations, and drive new business
Drive Top-Line Revenue
Unlock new revenue streams by leveraging comprehensive data analytics to understand and anticipate customer needs. Data insights, presented via an intuitive dashboard enables you to optimize network usage, to upsell services you know will resonate, and explore new revenue streams through targeted advertising strategies with third-party providers.
Reduce Call Center Costs Thanks to AI-Powered Troubleshooting
Optimize operational efficiency and cost savings, by giving subscribers greater autonomy to resolve network and service issues. Instead of using call center hours, subscribers can access advanced AI-powered troubleshooting tools via the app, to swiftly and effectively resolve problems by themselves.
Get Data-Based Insights for Infrastructure Investments
Make informed decisions about infrastructure investments and align your network development strategies with subscriber needs. Actionable insights on subscriber network usage and online activity are aggregated, anonymized, updated in near real time and accessible via the dashboard.
Deliver Cutting-Edge Security
Protect subscribers from cyber threats with proactive measures. Receive automated alerts, updates, and remediation advice to mitigate risks effectively. By learning from subscriber behavior and threat patterns, NAGRA Scout anticipates and prevents attacks before they occur, ensuring cutting-edge security for your network.
Get Continuous Service Improvement
Synthesis, the AI-driven module, is continually learning from multiple data sources to automatically detect and address threats, vulnerabilities, and troubleshoot network faults.
Foundational Cybersecurity
NAGRA Scout Shield
Foundational Cybersecurity
- Offers subscribers the first – and most important – line of cyber defense.
- Blocks unauthorized websites, and via the app, alerts users on activity such as network anomalies and personal data leaks – indicative of an active threat.
- Drives immediate value through rapid deployment, and long-term value from data insight on user behavior to support new business and network optimization.
Comprehensive Cybersecurity
NAGRA Scout Defense
Robust solution to help homes and small businesses defend their digital frontiers, whether at home, at work, or on the go.
- Offers subscribers autonomy, via the app, to rapidly and effectively resolve issues; 24×7 AI-driven troubleshooting to resolve network and service issues.
- Offers subscribers greater confidence in their digital security, online safety, identity protection, and network performance.
- Drives immediate value through less call center traffic, and long-term value from data insight on user behavior to support new business and network optimization.
Drives immediate value through less call center traffic, and long-term value from data insight on user behavior to support new business and network optimization.
Turn Data Into Opportunity
NAGRA Synthesis
- Data insights platform, included as standard with both NAGRA Scout Shield and NAGRA Scout Defense.
- Dashboards with data insights on subscriber behavior, preferences, and cybersecurity – aggregated and anonymized.
- Ability to optimize network usage and create smart business strategy around upselling and targeted advertising.
solution suite components
NAGRA SCOUT Solution Suite Components
Under the hood, there are five core functional components that power the NAGRA SCOUT Solution Suite
NAGRA Scout Core
Runs on public cloud infrastructure, storing data, identifying threats, vulnerabilities, and anomalies, and providing comprehensive analytics.
DNS Proxy
An optional component that applies content filtering and aggregates DNS activity, deployable either in the cloud or on premises.
NAGRA Scout Agent
A lightweight software embedded in the CPE, responsible for analyzing device behavior and enforcing security rules within the network.
Mobile App / APIs
A multi-platform mobile application that simplifies deployment to your subscriber base, and has APIs that can seamlessly integrate functionalities into your existing app.
Analytics
Enables telecommunications companies to view anonymized, aggregated data and statistics about their entire network, generating both technical and business insights.
Why Your Subscribers Will Want NAGRA Scout
NAGRA SCOUT – DELIVER VALUE
From a single, intuitive, profile-based app your subscribers can access a wide range of benefits and services.
Online Safety
NAGRA Scout blocks any malicious site connection attempts and limits access of any sites beyond those permitted their NAGRA Scout profile.
Content Filtering and Access Control
Profiles can be created for each user, with several configurable options including device access times, and permitted content categories. Additionally, users can temporarily pause internet access immediately or on a schedule for better management.
Protection from Malware or Hacking
Subscribers are alerted to vulnerabilities, updates, and potential attacks and informed of simple actions they can take to protect any vulnerable devices.
Broadband Use
The app shows how much bandwidth each device is using and issues alerts on any unusual increases.
AI-Driven Troubleshooting
Leveraging cutting-edge AI troubleshooting capabilities, subscribers gain access to swift, accurate solutions 24/7, ensuring connectivity issues are resolved effortlessly and efficiently.
NAGRA Scout – Partner with Industry Leaders
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