Stimulating. Motivating. Challenging.

Nagravision, a division of the Kudelski Group, is the world leader in the creation and delivery of state-of-the-art technologies to secure the revenues of content owners and service providers for digital television and interactive applications across all network types. Nagra’s solutions enable consumers to access content seamlessly over any device through a compelling viewing experience.

Reference : 15758   
Publication Date : 27-05-2026

Intern

Location : Noida, India

Mission

Responsibilities

• Be a part of a NOC monitoring team working in 24X7 rotational shifts.
• Monitoring and operating LIVE customer signals/systems
• Monitoring/preparation of signals to ensure quality delivered to customers.
• Handle daily customer requests from Email/Call.
• Register Incidents generated from the monitoring systems.
• Co-ordinate with other cross functional teams.
• Inform Incident Manager of major and critical incidents, SLA breaches.
• Follow up with customer and escalate according to the escalation matrix available.
• Follow internal routines and contribute to their improvement if necessary.

Requirements / Profile

• Excellent customer service skills
• Must be able to work well under pressure.
• Proficient in oral and written communication skills
• Ability to handle multiple tasks withs high standards.
• Should be flexible to work in 24×7 shifts on rotation basis.
• Familiarity with CRM system is a plus.

Reference : 15758   
Publication Date : 27-05-2026